Privacy Statement
Collection and Use of Personal Data of Customers, Suppliers, and Other Contractors
We would like to inform you that we collect and use the personal data you provide to us because it is necessary for the conclusion and execution of any agreement with you. This applies to our (potential) customers as well as to parties from whom we purchase goods and/or services.
If you are a (potential) customer, we use your data to send you a quotation, determine the specifications or requirements that a particular product or service must meet, deliver goods or perform work for you, invoice you, and communicate efficiently with you about the implementation aspects of the agreement.
If you are a (potential) supplier or other contractor, your personal data is also necessary for the conclusion and execution of the agreement. In the case of procurement, it is needed to inform you about the specifications or requirements for a particular product or service, to send you a request for a quotation or place an order, to pay your invoices, and to communicate efficiently with you about other aspects of the agreement.
You are not obliged to provide us with your personal data. However, if you do not provide us with sufficient personal data, it may not be possible for us to carry out the aforementioned activities.
Disclosure to Third Parties
In relation to the execution of any agreement with you, we may need to disclose your personal data to parties that supply components, materials, and products to us or perform work on our behalf. Additionally, we use external server space to store parts of our sales and purchase administration, which includes your personal data. For this reason, your personal data will be provided to our server space provider. Lastly, since we use a newsletter mailing service, your personal data may also be shared with the provider of this service.
Retention Period for Personal Data
If you have requested a quotation from us but have not become a customer, we will delete your data no later than one year after our last contact. Similarly, if we have received a quotation from you but have not become your customer, we will delete your personal data no later than one year after our last contact. If you have become our customer or we have become yours, we will retain your personal data for seven years after the end of the financial year in which the agreement with you was fully executed. This seven-year period corresponds to the timeframe within which we are required to retain our records for tax purposes. After this period, we will delete your personal data.
Your Rights
You have the right to request access to your personal data. If necessary, you may also ask us to supplement your personal data or correct any inaccuracies. Additionally, you have the right to request the deletion of your personal data or the restriction of its use. You can also object to the collection and use of your data or file a complaint with the Data Protection Authority. Lastly, you can request the transfer of your personal data to yourself or another party.
To exercise your rights, please contact:
Mr. Doede Zijlstra, Mercurius 19, 8448 GX Heerenveen, +31 (0)513 637200, d.zijlstra@robust-systems.com.
For any questions or further information about the collection and use of your personal data, feel free to contact us.
Heerenveen, December 2024
